1. Introduction

At Global Karwan, we are committed to delivering your orders efficiently, securely, and on time. As a multi-vendor platform serving both retail and wholesale customers, we partner with reliable courier services to ensure nationwide and select international delivery.

2. Shipping Coverage

We currently deliver to:

• All major cities and towns within our operational regions

• Selected international destinations depending on vendor availability and product type

3. Delivery Timeframes

Estimated delivery time varies based on location and vendor:

• Major Cities (Pakistan): 2 – 5 business days

• Remote Areas (Pakistan): 4 – 7 business days

• International Orders: 7 – 14 business days

• Wholesale/Bulk Orders: 5 – 15 business days

4. Shipping Charges

• Wholesale/Bulk Orders: 5 – 15 business days

• Free shipping is available on selected products or during promotions.

• Bulk orders and heavy items may incur additional freight or handling fees.
• International shipping charges vary by location.

5. Order Processing

• Orders are processed within 24-48 hours of order confirmation.

• Orders placed on weekends or public holidays are processed on the next working day.

6. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with tracking information.

7. Multiple Shipments

Items from different vendors may arrive in separate packages with different delivery dates.

8. Delivery Issues & Delays

Delays may occur due to incorrect addresses, weather, courier issues, or customs clearance.

9. Damaged, Missing, or Incorrect Items

Report within 48 hours of delivery with photo/video evidence to support@globalkarwan.com.

10. Wholesale & Bulk Order Shipping

Large orders may require additional time and freight arrangements. Contact wholesale@globalkarwan.com.

11. International Shipping & Customs

Buyers are responsible for customs duties or import taxes, if applicable.

12. Cancellations

Orders can be cancelled before processing. Once shipped, our return policy will apply.

13. Policy Updates

This Shipping Policy is subject to change. Please review periodically. Thank you for shopping with Global Karwan – Your trusted wholesale and retail marketplace.